Returns & Exchanges
At OlivaDeals, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. If your purchase doesn't fit perfectly or meet your expectations, our streamlined process ensures a quick exchange or refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging, ensuring all clothing tags remain attached and the garments are in their original, unworn condition.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing